Welcome!
Below you will find contact information for our most requested departments.

Frequently Asked Questions - FAQ
You will find answers to many of your questions on our FAQ page. Please check here first.

Please do not send the same email to multiple departments. This will cause a delay in getting your email answered.

General Sales Information
Contact Sales for general sales questions, minor technical questions, or questions about back ordered merchandise.

Shipping Information
Contact Shipping for questions about your current order, for tracking information, or if you need a shipping quote for an international order.

Our Address:
BigDotUncleStore
Flat 10, 2/F, Block A,
Energy Industrial Centre 2,
San Fui Street,
Ping Shan,
Yuen Long, N.T.,
Hong Kong.

Office Hours:
8:00 - 5:00, Monday - Friday, HongKong Central Standard  Time
8:00 - 12:00, Saturday, HongKong Central Standard Time
Closed on Sunday